Shipping Policy

We currently ship to addresses in the United States.

Processing

Orders are usually processed within 1–3 business days (excluding weekends and holidays).

Delivery

Some products ship from a US warehouse and others from our international partner warehouses, so delivery times vary by product. The estimated shipping options and costs are shown at checkout.

Tracking

Every order ships with tracking. You'll receive a shipping confirmation email with your tracking number once your order ships. If you order several items, they may arrive in separate packages.

Problems with delivery

If your tracking hasn't updated or your package hasn't arrived, email us at novafinds@mail.grokbot.com with your order number and we'll help.